The following whitepapers are available for download:

• Accelerating ITIL Adoption Through Managed Objects BSM (pdf, English)
• Business Experience Manager: A Technical Overview (pdf, English)
• Business Service Level Management (pdf, English)
• Business Technology Insight (pdf, English)
• Lowering Risk in today's IT enterprise - EMA Whitepaper (pdf, English)
• Executive Dashboards: Elements of Success (pdf, English)
• Service Level Management Survey - Hurwitz 2004 (pdf, English)
• Managing IT as a Service to the Business (pdf, English)
• Outsourcing and Business Service Management (pdf, English)
• Managed Objects’ Service Configuration Management (pdf, English)