Operation of software can lead to unexpected challenges in daily life. Especially if your solution combines products of different vendors a fast and coordinated fault recovery is mandatory to resume normal operations.
As a central contact ComConsult Kommunikationtechnik GmbH is able to arrange joint procedures with our partners. Thus you will be able to encounter all challenges in a fast and orderly manner.
This allows you to profit directly through our large partner network both in preliminary stages and daily operation of your solution. |
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In addition we will support you with the following services:
- product-specific introduction and instructions on site
- German and English speaking hotline service
- a fully automated Trouble-Ticket-System
- remote-support via VPN
- development of automation routines
- additional customizing
- user setup
- frontend configuration
- event- and performance-management
- data management
- integration of third-party systems on data- or process-level
- reporting
- training courses in German and English
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Please contact us for further details.
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